Villa Ozalp Apartments

Unfortunately this is the worst hotel we've ever stayed in. The rooms are shocking, exposed sockets, mould, pictures cover issues with mould. The kitchen utensils are filthy, the curtains have holes in them, the cooker is on top of the fridge. The mattress had a massive hole in it with springs exposed, it was covered in stains and smelt bad. My partner was asked to carry the mattress down three flights of stairs and return to a stireroom, then get another old mattress and carry back up unaided. The apartment smelt of smoke, the air conditioning hardly worked and there was no air con in the bedroom. Broken tiles around the pool that a child fell in to, slippery steps everywhere. A teenager went flying and smacked his back on the staircase. The door to the bathroom was 5ft high! There was a window less than a foot from the bed and no safety lock, any child could fall from this three storey apartment, its an accident waiting to happen. The main pool was green when we arrived, it resembled a swamp. The shower wouldn't attac to the wall but was rectified. Cleaning happened once whilst we were there, rooms not cleaned or bins emptied only towels replaced. I would never stay here again! The saving grace to this hotel is that the bar/restaurant area was run by a lovely couple who rented the area from the owners. The bar was clean and the food was very good. They were brilliant and if the hotel was run solely by them I believe it would be vastly improved. I believe the owners don't see any issues with the accommodation. This hotel has alot of potential but needs so many issues dealt with.

Dirty bed linen ripped with blood stains. Foul smell from drains permeating through the apartment. No Air con in bedroom, Air con in living room not working. Swimming pool dirty. On site bar tried to over charge for my bill fortunately I knew what I had drunk and queried the charges, It was eventually rectified, Word of advice pay your bar bill daily they will try to overcharge. Overall I cannot say anything positive about this accommodation and would strongly advise people not to book. Was so bad left hotel after a few days and paid to stay elsewhere (sadly had paid for full two weeks in advance for this abomination of a hotel)

fiyatına göre fena değildi temizlik yetersizdi ve yataklar çift kişilik değil iki tek kişilik birleştirilmişti rahat değildi ne yazık ki ama bu fiyatlara aşağı yukarı böyle bir yerde kalabilirsiniz ayrıca personeller ilgiliydi baya